Lessons I Learned Working Across Agencies, Execs, and Dev Teams

Great marketing isn’t just about ideas it’s about communication. Here’s what I’ve learned from navigating competing priorities across creatives, developers, and decision-makers.

Chyssy Hancock

7/28/20251 min read

Collaboration sounds easy until you’re balancing priorities across creative agencies, internal teams, legal, and leadership...all while trying to launch on time.

One thing I’ve learned is the importance of context. A designer wants creative freedom. A legal team needs accuracy. A developer wants clarity. And a VP wants ROI. I’ve found that translating between all these groups requires listening first, then framing the ask in a way that aligns with their lens.

On one cross-functional project, we needed to launch a multi-platform campaign while syncing with an external agency and internal tech team. The deadline was tight, approvals were layered, and things could have easily gone off-track. What kept it together? Clear documentation, shared timelines, and making space for people to speak up early.

The result wasn’t just a smoother launch... it was a stronger internal trust loop. And in marketing, where things move fast, that’s just as valuable as results.